Understanding Your Role in the EMS System
The emergency medical services (EMS) system is a network of professionals linked together to provide the best care for people in all types of emergencies. As a member of the community, you play a major role in helping the EMS system to work effectively. Your role in the EMS system includes four basic steps: ​
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Recognizing that an emergency exists.
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Deciding to take action.
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Activating the EMS system.
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Giving care until EMS personnel take over.
Recognizing that an Emergency Exists
Sometimes it will be obvious that an emergency exists—for example, a scream or cry for help, a noxious or unusual odor, or the sight of someone bleeding severely or lying motionless on the ground are all clear indications that immediate action is needed. But other times, the signs of an emergency may be more subtle, such as a slight change in a person’s normal appearance or behavior, or an unusual silence. Your eyes, ears, nose and even your gut instincts can alert you that an emergency situation exists.
Deciding to Take Action
Once you recognize an emergency situation, you must decide to take action. In an emergency, deciding to act is not always as simple as it sounds. Some people are slow to act in an emergency because they panic, are not exactly sure what to do or think someone else will take action. But in an emergency situation, your decision to take action could make the difference between life and death for the person who needs help.
Your decision to act in an emergency should be guided by your own values and by your knowledge of the risks that may be present. However, even if you decide not to give care, you should at least call 9-1-1 or the designated emergency number to get emergency medical help to the scene.